Disappointed about the display downgrade

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SlightlyMad
Posts: 4
Joined: Fri May 13, 2022 3:21 pm

Post by SlightlyMad »

The 12-inch infotainment screen advertised in the European videos is the main reason why I was so interested in this car. I had a chat with a Renault UK customer agent. He basically said that if enough of us complain to customer service, they might possibly consider un-crippling the UK model.

Link: https://www.renault.co.uk/contact.html.

It takes mere seconds to get connected via live chat. If you're willing to talk to them on the phone they

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Rob
Site Admin
Posts: 98
Joined: Mon Mar 31, 2014 2:38 pm

Post by Rob »

Even the UK ad's are showing the screen, just watched the You Tube ad and its the main highlight of the campaign!
Shahev
Posts: 44
Joined: Mon May 02, 2022 6:00 pm
Location: London

Post by Shahev »

SlightlyMad wrote:
Fri May 13, 2022 3:31 pm
The 12-inch infotainment screen advertised in the European videos is the main reason why I was so interested in this car. I had a chat with a Renault UK customer agent. He basically said that if enough of us complain to customer service, they might possibly consider un-crippling the UK model.

Link: https://www.renault.co.uk/contact.html.

It takes mere seconds to get connected via live chat. If you're willing to talk to them on the phone they
Worth lodging a complaint as Renault do respond.
Shahev
Posts: 44
Joined: Mon May 02, 2022 6:00 pm
Location: London

Post by Shahev »

Use the Virtual tour as a way to get confirmation on specification as Renault UK seem to have UK cars now.
Darryl
Posts: 11
Joined: Thu Dec 16, 2021 8:42 am

Post by Darryl »

I've arranged a virtual tour for tomorrow evening - I'm interested to see how the smaller display looks in use, and whether or not the other trim downgrades are a deal breaker.
zoeowner
Posts: 3
Joined: Mon May 23, 2022 3:39 pm

Post by zoeowner »

How do you book a virtual tour? I'm on the priority list but haven't received an email or anything... Cheers
Shahev
Posts: 44
Joined: Mon May 02, 2022 6:00 pm
Location: London

Post by Shahev »

zoeowner
Posts: 3
Joined: Mon May 23, 2022 3:39 pm

Post by zoeowner »

Thanks @Shahev
Shahev
Posts: 44
Joined: Mon May 02, 2022 6:00 pm
Location: London

Post by Shahev »

My wife was very impressed with the virtual tour. Highly recommended
Shahev
Posts: 44
Joined: Mon May 02, 2022 6:00 pm
Location: London

Post by Shahev »

9 inch screen at 32 seconds into this video

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